Support
Stuck on something? Found a bug? Have a feature request? Get in touch.
hello@bowstorm.io — general questions, feedback, bug reports.
Common questions
I lost my progress. Bowstorm currently stores all progress on your device. If you cleared your browser data, uninstalled the app, or switched devices, that progress can't be recovered. Cloud-save sign-in is on the roadmap and will fix this.
I want a refund. Refunds for App Store / Play Store purchases are handled by the store, not by us. See Apple's refund process or Google's.
The game is too hard / too easy. Try Easy mode (trajectory hint + slower enemies) or Hard mode (no hint, bigger reward) from the difficulty selector on the campaign map. The Auto mode does most of the aiming if you'd rather focus on the upgrade decisions.
My ad won't play. Check your internet connection. If the ad still won't load, try again later — ad networks rotate inventory and there's sometimes a gap.
I want to give feedback on the balance / a level. Please do! Email us with the level number and what felt off. We tune the game from real player feedback.
Press
Press inquiries: press@bowstorm.io